On every job there are unforeseen extras that need to be charged, many times these are done ‘On the fly’ and agreed verbally with the customer. These are then forgotten by either the contractor and/or the customer and end up in a discussion long after the event.
To manually charge for extras :
- Make sure the customer know what the issue is
- Get a price for the materials, labour and plant
- Send the customer an email with the extras on and the amount
- Get the customer to agree in writing or at least an email.
Using our system you can add the extras right there and then, adding some notes against the entry if necessary to make sure that the customer knows when and where they agreed it and the reason for the extras.
This has shown from our customers experience to make charging and getting paid on the agreed extras MUCH easier.